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Usha Martin Technologies’ Telecom services portfolio in the Middle East covers the entire Telecom landscape, including Custom Application Development, Business Consulting, Managed Serviced, Porting & Upgrade Services, DBA Services, PMO Services, Testing Services, IT Infrastructure and Data Center Services

Our Telecom Service offerings include

As part of our experience in solution development for Customers we have a highly evolved Custom Development practice. Usha Martin Technologies provides Analysts (both Business and Technical) for requirements capture, solution architecture development and high level design. Once these pieces are ready, our offshore development team takes up the development and testing phase of the project till delivery. Usha Martin Technologies provides UAT support, go-live support and SLA driven maintenance services to cover end-to-end life-cycle of the solution.

Business domain expertise is a key differentiator for Usha Martin Technologies in the industry. For telecom businesses, it’s a direct fit, where we offer consulting in the areas of:

  • Telco Billing Audit
  • Telco Business Process Optimization
  • Data migration
  • Revenue Enhancement & Leakage Prevention

Usha Martin Technologies provides managed services to many of its customers by providing skilled resources for business operations, backed by a practice which defines operational standards like Uptime, Bill accuracy, Issue status logs, Alerts and proactive trouble management. Our capability lies in the following areas:

  • Provision of resources for 24/7 operations
  • Standardizing operational SLA, reports & alerts and trouble management (L1, L2, L3)

If your legacy solution is facing platform obsolescence or high maintenance costs, Usha Martin Technologies comes to the rescue with its experience in platform upgrade which can give your in-house apps a new lease of life. Our porting and upgrade services include:

  • Platform migration (DB migration, OS migration, middleware migration)
  • SOA enablement
  • Web enablement

Usha Martin Technologies DBA practice provides support to its worldwide customers as well as in house efforts in managing our large pool of databases in various versions of Oracle on various platforms. Usha Martin Technologies already provides the following services to its Customers:

  • Database Monitoring & Performance Tuning
  • Backup & Recovery policy Implementation
  • Database High Availability & Disaster Recovery solutions
  • Database Security Audits
  • New Database Installation / Version Upgrades

Usha Martin Technologies’ PMO Services help address today’s business challenges including:

  • Managing large and complex projects (transformation, re-engineering, platform upgrades, SOA)
  • Deliver the most cost-effective solution
  • Vendor Evaluation & Management
  • Capacity planning and resource utilization
  • Proactive Risk management
  • Continuous improvement

Usha Martin Technologies provides experienced and certified professionals who will also help in setting up:

  • Project Management practices and PMO framework
  • Assessment of existing PMO practices compared to industry best practices
  • Design a common project management process and structure including roles and responsibilities, metrics and KPIs
  • Process implementation support

As part of Usha Martin Technologies product development strategy, we have a highly evolved and independent testing practice. That expertise is leveraged to offer this service, which offers a methodical approach towards application testing. Usha Martin Technologies optionally offers testing infrastructure including hardware, software and testing tools for both functional and performance testing.

Usha Martin Technologies provides Hosted billing solutions to its customers, while complying with requisite data security requirements. Usha Martin Technologies offers hosting services on 3rd party infrastructure as well as its own Data Center facilities. Our internal expertise of managing a network of 200+ end user terminals, servers, and fault tolerant network infrastructure can be leveraged through this service.
In addition, our expertise can be leveraged for:

  • OS Installation & Configuration
  • Storage configuration
  • Network (LAN/MAN/WAN) Configuration